FAQ – Frequently Asked Questions
Of course it is. Infrapanels heat in the same way as sun, but the generated radiation lacks harmful UV. Heating rooms with infra-red light, anions are emitted, and their large numbers are very beneficial to human body. They enter our body, kill bacteria and viruses and effectively inhibit anaerobic bacteria growth. That is why neonatal incubators are heated with infra-red light for many years.
Infrapanels should be installed in “open space”. It is assumed that the best assembly place is the ceiling, then the external wall. If it is impossible to hang the panels in such places, we can place them on the walls or floors (on special legs). The difference in temperature between the ceiling and the floor is so small that we cannot feel it (1o – 2o C). Panels should not be directed toward windows, as the infra-red radiation will go through it!
Of course you can. The detailed assembly instructions are included in the packaging. The assembly is very simple, it is sufficient to drill four holes, insert dowels and screw in the bolts. Then the panel should be hung. Of course we provide help in case of any problems.
External Infrapanel surface is heated up to 80oC, and in extreme cases the temperature may even reach 100oC. That is why the panels should be installed higher than 150 cm from the ground if children are present in the room.
No. There should be only one thermostat in each room, no matter how many panels are installed. However, there are situations when there should be 2 or more thermostats in one room (it applies to very large rooms or socket thermostats). If there are more than 3 panels connected to one thermostat, you should buy additional relays.
It dependents on the situation. Infrapanel have a plug by default and after plugging in they work as long as necessary. When the panels serve as the only heat source, such option is unprofitable. In such case you should buy additional thermostats to control the panel operation. Thanks to such thermostats Infrapanels work only a few hours a day. Using the thermostats, you can set the temperature or hours of panel operation. When the time or temperature limit is reached, panels cease to work. They resume work, when the temperature in the room drops below the set temperature. Caution! Due to specific operation mode (heating up the walls), the panels may work even 24 hours a day for a few days.
Infrapanels do not require periodical servicing and maintenance.
Nothing. You should wait patiently. Panels are powered by electricity, so in case of a power failure they turn off automatically. During the work Infrapanels emit infra-red light, which is accumulated through the walls. The benefit of such heating system is that the room is not instantly cold in case of a power supply failure – heated walls, ceilings, floors and objects will give the heat back for some time. When the power supply is resumed, Infrapanels will continue working.
Infrapanels can be cleaned with a soft, damp cloth with dish soap. In extreme cases, where panels are dirty, you can use cleaning milk. The panels should not be scrubbed under any circumstances! During any cleaning works the panel should be disconnected from the power supply and left to cool down.
Infrapanels can be easily placed on wooden walls or ceilings. The only condition is distance from the wooden surface, i.e. 1-2 cm. It is sufficient to use larger bolts.
The minimum distance to the home appliances should be 30 cm.